Crafting Stories, Building Hospitality Excellence

Heartiest congratulations on launching your own consulting venture! This truly marks an incredible milestone in your professional journey, and I couldn’t be prouder of you. Having seen your dedication, problem-solving ability, and sharp business acumen over the years, I can confidently say that you possess every quality needed to thrive in this space. Your ability to understand people, analyze situations with clarity, and deliver practical, well-thought-out solutions sets you apart and I’m certain your clients will benefit immensely from your expertise. Venturing into consulting isn’t just about knowledge; it’s about trust, vision, and the courage to take that leap and you’ve always demonstrated all three. I have no doubt that this business will flourish under your leadership and that every client who walks through your door will walk away with the best possible guidance and strategy. My only piece of advice would be to continue doing what you’ve always done best listen deeply, stay authentic, and let your passion for helping others drive your success. Wishing you tremendous growth, countless achievements, and the satisfaction of seeing your efforts transform into something truly remarkable. You’re destined to make a mark in this field and this venture is just the beginning of something extraordinary.

Congratulations, Rupam, on your new venture. From our college days, your unwavering passion for the culinary and hospitality industry has always been inspiring. Your commitment to excellence, operational discipline, and drive to innovate have consistently set you apart. I still recall the many successful events you executed post-college — a true reflection of your entrepreneurial spirit and leadership in the field. Your deep expertise in kitchen planning, equipment, design and layout, along with your understanding of diverse national and international cuisines and operational challenges, will undoubtedly contribute to the success of your new initiative. Wishing you great success as you continue to elevate standards in the culinary and hospitality space.

I have known Rupam for many years—as a student, as a professional colleague, and now as an independent hospitality consultant—and it has been a privilege to witness his journey. His growth has been marked not only by deep technical expertise in hotel operations and guest experience, but also by a genuine warmth and refinement that are increasingly rare in our industry. During his tenure as General Manager of a prominent resort in Udaipur, I was invited as the Chief Guest for a major event. I still recall the seamless coordination, thoughtful detailing, and gracious hospitality extended to every guest present. It was a masterclass in how hospitality should be experienced—simple, elegant, intuitive, and deeply personal. Rupam’s leadership was evident in the team’s composure, service finesse, and shared sense of pride. Rupam brings with him the rare ability to combine operational excellence with a human touch. He understands that hospitality is not just service—it is the art of making people feel valued. His consultancy reflects this ethos. He listens, diagnoses, plans with precision, and executes with sincerity. I have no doubt that organizations partnering with Rupam will benefit immensely from his insight, discipline, and passion for elevating guest experience to the highest standards.

I know Rupam Sarkar since his executive chef days in Mumbai, and find its ingenuity, eye for detail and a inherent zeal to create outstanding experience exemplary through his years working with leading hospitality brands in India. Now with The Hospitality Story I am certain that he will be able to bring in new benchmark to the world of hospitality experience. I wish him and his team great success. Congratulations.

I’ve known Rupam for more than two decades, from the time he was an Executive chef at Royal Orchid in Mumbai, right till taking over as General Manager of Shourya Garh Resort & Spa. Rupam is a very energetic person filled with enthusiasm and warmth, always looking for ways to improve himself and his work environment. I have watched him lead and inspire his team to be better hospitality professionals and to pay attention to every detail. Rupam is not someone who is content with simply running things or continuing with the status quo; his endeavour is to continually find new and better ways to improve guest experiences and to shine the limelight on the properties and teams he heads. It has been a pleasure knowing and working with him, and I have no doubt he will do his very best in every venture he involves himself in.

I have had the privilege of working alongside Saroni for nearly 15 years and she has always stood out for her diligence. With her rich industry experience at the prestigious brands like The Oberoi and ITC, combined with years of teaching Room Division subjects at a reputed hotel school, she brings unmatched depth to her consulting practice. Whether curating events, designing decor or conducting training, she delivers with precision, passion & a truly pleasant attitude. Her new consulting services are a natural extension of the expertise and warmth she has consistently demonstrated. I'm confident that any organisation partnering with her will benefit immensely from her professionalism and creative touch.